Prepare for your spa journey.

The more relaxed you are, the more the treatments will enhance your well-being.

We ask you always allow enough time for your experience and arrive 15 minutes prior to your appointment, so we can record your current spa needs and details, offer you a refreshment, and the opportunity to relax in the Calming Lounge. As a courtesy to all our clients a prompt appointment schedule is adhered to and late appointments may not be honored. Treatments that begin late will still finish at the appointed time, so other guests are not inconvenienced.

Spa robes, a towel, and sandals are provided for your comfort. You may leave personal belongings in a secure locker. The spa will not assume any liability for valuables.

Your spa therapist will complete the consultation process with you to ensure your visit to the ELEMIS DAY SPA is personally tailored to your requirements. Throughout treatments, the body will be modestly covered at all times. Disposable underwear is available upon request. Please note treatment times may vary slightly and are approximate.

To maintain the serenity of the spa, we ask you turn off your mobile phone and electronic devices upon arrival. Mobile phones must be turned off at all times while at the spa.

Spa guests are required to be 18 years or older to receive treatments or utilize the spa facilities. Guests under 18 receiving a teen or kid treatment must be accompanied by a parent or guardian. Swimsuits are required. For more information, please see our teen and kid spa menu. We regrettably cannot accommodate babies and children in the treatment rooms or the Calming Lounge. In consideration of other guests, please leave pets relaxing at home.

Spa Facilities

The ELEMIS DAY SPA is a spa dedicated to achieving wellness through skin, body and lifestyle management. The spa focuses on treatment experiences and does not have other facilities such as saunas, pools and Jacuzzi.

Cancellation Policy

A credit card is required to secure an appointment. We accept most major credit cards. Clients who wish to change or cancel an appointment must provide at least 24 hours’ notice of cancellation to avoid being charged in full for your treatments. Gratuity is not included in the price of your treatment. As a guideline, an 18-20% gratuity is customary for exemplary service.

General Information

Hours. The Spa and Beauty Salon are open from 10am-9pm Monday through Friday, 9am-9pm on Saturday, and 10am-6pm on Sunday.
Location. We are located on the Main Level (2nd Floor). Elemis Day Spa has designated parking in the Aurora Parking Garage.
Returns. You can exchange unopened products within 14 days of purchase if you have a receipt. We cannot exchange any open products.
Comments. We welcome you to discuss your likes, concerns or questions with your therapist before and after your treatment. After your experience, we would like you to share it with us via a survey that will be sent to your e-mail account.